August 6, 2009 (2:39 PM) by
At Maddock Douglas, our clients integrate social technologies into
every level of their operations. From customer service and support to
external communications these emerging technologies have helped them
get ahead of the curve (and the competition).
Having a proven process and strategic direction is important in any
business endeavor – this is especially so when new, and very public
facing, technologies are incorporated into a business. Social
technologies allow you to improve customer relations, streamline public
relations, select better candidates for employment, and engage in
two-way dialogue with your target consumer audience.
Remember – the customer of today enjoys using social technologies
to assist in making a purchase decision. The customer of 2010 will
demand those technologies be present. The smartest companies are
preparing and implementing winning social technology strategies today
to grow their market share tomorrow.
Comments
Ivan
October 5, 2009 12:00 AM
Shame the video doessn't play.
Ivan 
